1w Privacy Policy

1w takes the privacy of its Irish users seriously and applies a range of technical and organisational measures to ensure that personal information is handled responsibly. Data is collected only for defined, legitimate purposes and is never processed in a manner incompatible with those purposes. The following points outline the key aspects of data collection, purpose, and security as they apply to users of the website and mobile app:

• Personal information such as name, date of birth, address, and contact details is collected during account registration.
• Financial information, including payment card details and transaction records, is collected to process deposits and withdrawals.
• Identity verification documents are collected to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations under Irish and EU regulations.
• Technical data, including IP addresses, device identifiers, and browser information, is gathered automatically when users interact with the website.
• Behavioural and usage data is collected to analyse how users engage with the platform and to improve service quality.
• Communications data, such as records of customer support interactions, is retained for quality assurance and dispute resolution purposes.
• All personal data is stored on secure servers protected by encryption, firewalls, and access control protocols.
• Access to personal information is restricted to authorised personnel who require it to perform their professional duties.
• Regular security assessments and audits are conducted to identify and address potential vulnerabilities.
• Data retention periods are defined and enforced in line with legal requirements and the principle of data minimisation.

Users have the right to access, correct, or request the deletion of their personal information at any time by contacting the support team. Requests to restrict or object to the processing of personal data will be considered in accordance with applicable law. Where data is processed on the basis of consent, users may withdraw that consent without affecting the lawfulness of processing carried out prior to withdrawal.

1w operates in full compliance with the GDPR and the Irish Data Protection Acts, as administered by the Data Protection Commission (DPC). All data handling practices are reviewed regularly to ensure continued alignment with current legal obligations and regulatory guidance issued by the relevant Irish authorities.

Personal information collected by 1w from Irish users is used exclusively for purposes that are lawful, transparent, and proportionate to the needs of operating a regulated online gaming and sportsbook service. Data is never sold to third parties and is not used for any purpose beyond those described in this policy. Processing activities are carried out on the basis of contractual necessity, legal obligation, legitimate interest, or explicit user consent, depending on the nature of the activity. The following list outlines the principal uses of personal data collected through the platform:

• To create, manage, and maintain user accounts on the platform.
• To process financial transactions, including deposits, withdrawals, and the settlement of bets or casino winnings.
• To verify user identity and age in compliance with Irish gambling regulations and AML/KYC requirements.
• To deliver customer support and respond to queries, complaints, or disputes raised by users.
• To send account-related notifications, including security alerts and changes to terms or policies.
• To conduct responsible gambling assessments and apply appropriate safeguards where required.
• To improve the functionality, design, and overall quality of online services through usage analysis.
• To send marketing communications where users have provided explicit consent to receive such correspondence.
• To comply with legal and regulatory obligations, including reporting requirements issued by Irish authorities.
• To detect, prevent, and investigate fraudulent activity, money laundering, or other unlawful conduct.

All processing activities carried out by 1w are underpinned by a clearly identified lawful basis under the GDPR. Where processing relies on consent, this is obtained freely, specifically, and in an informed manner. Users can request details of the lawful basis applied to any specific processing activity by contacting the data protection team directly.

Users registered on the 1w platform in Ireland may view and update their personal information at any time by accessing the account settings section of the website. Where a user identifies that their details are inaccurate or out of date, they are encouraged to make the necessary corrections promptly to ensure that account records remain current and valid. Requests for the deletion of personal data may be submitted to the customer support team, subject to any legal or regulatory retention obligations that may require certain records to be maintained for a defined period.

By using the platform and submitting personal information, users consent to routine security verification procedures, which may include identity checks at the point of registration, during transactions, or when significant account changes are requested. Payment information provided by users is handled in accordance with applicable financial security standards and may be processed by regulated electronic payment service providers acting on behalf of the platform. These providers are bound by strict confidentiality obligations and are not permitted to use payment data for any purpose other than the completion of the relevant transaction.

1w is committed to maintaining the integrity and security of all personal data held on its systems. Any concerns relating to the accuracy, security, or use of personal information may be directed to the data protection team, whose contact details are available within the platform’s support resources.

The 1w platform is intended solely for individuals aged 18 years or over, in accordance with Irish gambling legislation. The operator implements age verification procedures during registration; however, it is not always possible to confirm a user’s age without the submission of appropriate identity documents. Any personal data found to belong to a minor will be deleted promptly upon discovery or upon receipt of a verified request from a parent or legal guardian. The following points outline the approach taken to protect minors from accessing the platform:

• All users are required to confirm that they are aged 18 or over during the account registration process.
• Identity documentation may be requested at any stage to verify a user’s date of birth and confirm eligibility.
• Accounts found to belong to individuals under the age of 18 will be suspended and the relevant data deleted in accordance with data protection law.
• Parents or legal guardians who believe their child has registered an account may submit a formal request for data deletion by contacting the support team.
• The platform supports the use of parental controls and third-party tools designed to restrict access to gambling websites for minors.
• Any winnings or deposits associated with an account held by a minor will be handled in accordance with applicable Irish legal requirements.

In the course of providing its online services, 1w may transfer personal data to countries outside Ireland or the European Economic Area where its service partners, technology providers, or group entities are based. By registering an account and using the platform, users acknowledge and consent to the potential transfer of their personal information to these jurisdictions. All third parties and partners involved in such transfers are contractually required to maintain confidentiality and apply data protection standards that are consistent with GDPR requirements. The following points describe how international data transfers are managed:

• Personal data may be transferred to countries that the European Commission has determined offer an adequate level of data protection.
• Where transfers are made to countries without an adequacy decision, appropriate safeguards such as Standard Contractual Clauses are applied.
• All third-party recipients of transferred data are required to process it only for the purposes for which it was shared.
• Confidentiality obligations are contractually binding on all partners and service providers who receive personal data from the platform.
• Users may request information about the specific safeguards applied to any international transfer of their personal data by contacting the data protection team.
• Transfers of personal data are carried out only to the extent necessary to deliver the services requested by the user or to comply with applicable legal obligations.

This Privacy Policy constitutes a legally binding document that governs the relationship between 1w and its users with respect to the collection, processing, and protection of personal data. A disclaimer within this policy may modify the scope or effects of specific provisions where required by applicable law or regulatory guidance. The terms of this policy become binding upon the user at the point of account registration, submission of a consent form, or any other act of acceptance that indicates agreement to these terms. The following points outline the key conditions of this disclaimer:

• This policy is governed by Irish law and, where applicable, the laws of the European Union, including the General Data Protection Regulation.
• Users who accept this policy confirm that they have read and understood its terms and agree to be bound by them.
• The operator reserves the right to amend or update this policy at any time, with changes taking effect upon publication on the website.
• Continued use of the platform following any update to this policy constitutes acceptance of the revised terms.
• If any provision of this policy is found to be unenforceable under applicable law, the remaining provisions shall continue in full force and effect.
• Any disputes arising from the interpretation or application of this policy shall be subject to the jurisdiction of the competent courts of Ireland.

Cookies are small text files that are stored on a user’s device when they visit a website, enabling the site to recognise the device on subsequent visits and retain certain preferences or session information. The 1w platform uses cookies to collect statistical data about how users interact with the website, to analyse browsing behaviour, to personalise the user experience, and to identify areas where the online service can be improved. Cookies may be set directly by the platform or by trusted third-party analytics and advertising partners acting on its behalf. The information gathered through cookies is processed in an aggregated or pseudonymous form wherever possible, and is not used to identify individual users without additional data. Cookies placed on user devices through the platform are retained for a period of up to one year, after which they expire and are automatically removed unless renewed through continued use of the website. Users may manage their cookie preferences through their browser settings, though disabling certain cookies may affect the functionality or availability of some features on the platform.

By accessing or using the services provided by 1w in Ireland, users confirm that they have read, understood, and accepted the terms of this Privacy Policy in full. The most recent version of this policy, as published on the website, supersedes all previous versions and represents the current governing document for all matters relating to personal data. Where this policy is updated, continued use of the platform following the publication of the revised version constitutes acceptance of the new terms. Users who do not agree to the terms of this policy are advised to discontinue use of the platform and may contact the support team to request the closure of their account and the handling of their personal data in accordance with applicable law.

Personal data collected by 1w may be disclosed to third parties in circumstances required or permitted by law, including for the purposes of resolving disputes, fulfilling contractual obligations, or responding to lawful requests from regulatory or law enforcement authorities. Where third-party recipients of personal data are identified on the platform, users are informed of their identities and the purposes for which their data is shared. In cases where specific recipients are not listed, users will be informed of the general purpose and scope of any disclosure prior to or at the time of sharing. Submitting personal information to the platform constitutes consent to its processing and, where applicable, its disclosure in the circumstances described in this policy. The following points outline the key instances in which personal data may be shared with third parties:

• Payment service providers and financial institutions involved in processing deposits, withdrawals, and transaction verification.
• Identity verification and KYC service providers engaged to fulfil regulatory obligations under Irish and EU law.
• Regulatory authorities, including the Revenue Commissioners and other competent Irish bodies, where disclosure is required by law.
• Law enforcement agencies where there is a legal obligation or legitimate basis to disclose information in connection with criminal investigations.
• Legal representatives or professional advisers engaged in the resolution of disputes or the defence of legal claims.
• Technology and infrastructure providers who support the operation of the platform, subject to binding data processing agreements.
• Responsible gambling organisations or support services where it is necessary to protect the welfare of a user.
• Group companies or affiliated entities involved in the delivery of services, subject to confidentiality obligations consistent with this policy.

The 1w website may contain links to third-party websites, including partner services, payment providers, or informational resources that operate independently of the platform. These external websites maintain their own privacy policies and data handling practices, for which 1w accepts no responsibility. Users are advised to review the privacy policy of any external website before submitting personal information or engaging with its services. The following points outline the considerations that apply when users follow links to third-party websites:

• 1w does not control the content, privacy practices, or data collection methods of any external website linked from its platform.
• The presence of a link to a third-party website does not constitute an endorsement of that website or its privacy practices.
• Personal data submitted directly to a third-party website is governed solely by that website’s own privacy policy.
• Users should exercise caution and conduct their own due diligence before providing personal information to any external online service.
• Any concerns about how a third-party website handles personal data should be directed to the operator of that website or to the relevant supervisory authority.
• Where links are provided to payment or financial service websites, users should verify that such services are authorised and regulated before proceeding.
• The Data Protection Commission in Ireland provides guidance on user rights in relation to third-party data processing, which users may find helpful when navigating external services.
• 1w reviews third-party links on its platform periodically and removes or updates links where a website is found to no longer meet acceptable standards.